Signing into the platform can be achieved in several ways. The system offers a Google single sign-on option, that when configured will allow for signing in without having to input the credentials each time.
- To configure this option, a user with administrative permissions must create the new account using the matching Google account that will be set up by the user to authenticate successfully.
- To create a new user, use the following instructions https://aparavi-software.helpscoutdocs.com/article/411-how-to-create-admin-user#Adding-a-User-5B6pc
- To create a new client, use the following instruction
https://aparavi-software.helpscoutdocs.com/article/467-create-a-client
- Log into the Google account. This Google account must be the email used during the new user/client creation to authenticate successfully.
- Once the administrative user has configured the new user/client, the Gmail user will receive an activation email from the Aparavi platform.
- Click on the Activate Account button, located in the middle of the email that was received by the Gmail account.
- Once clicked, a new browser window will open, displaying the Aparavi login webpage.
- Without changing any of the other fields on the webpage, click on the “Sign in with Google” button.
- At this point, the “Master SaaS Agreement” and “End User License Agreement” must be accepted. Once both have been accepted, the user will have access to their account.
