Signing into the platform can be achieved in several ways. The system offers a Microsoft single sign-on option, that when configured will allow for signing in without having to input the credentials each time.
- To configure this option, a user with administrative permissions must create the new account using the matching Microsoft account that will be set up by the user to authenticate successfully.
- To create a new user, use the following instructions https://aparavi-software.helpscoutdocs.com/article/411-how-to-create-admin-user#Adding-a-User-5B6pc
- To create a new client, use the following instructionhttps://aparavi-software.helpscoutdocs.com/article/467-create-a-client
- Log into the Microsoft account. This Microsoft account must be the email used during the new user/client creation to authenticate successfully.
- Once the administrative user has configured the new user/client, the Microsoft user will receive an activation email from the Aparavi platform.
- Click on the Activate Account button, located in the middle of the email that was received by the Microsoft account.

- Once clicked, a new browser window will open, displaying the Aparavi login webpage.
- Without changing any other fields on the webpage, click the “Sign in with Microsoft” button.

- At this point, the “Master SaaS Agreement” and “End User Licence Agreement” must be accepted. Once both have been accepted, the user will have access to their account.
